Customer Help
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Common purchase queries answered
Orders and Payment
With Spotify Growth Marketing, we provide a service that promotes your song to our global network of Spotify curators using your genre and social media ads. After this, you can settle back and relax as we handle the review and placement of your music. We provide an immediate refund if we are unable to support your track for any reason.
PlaylistCore is committed to promoting authentic audience engagement. We place a high value on delivering credible opinions. We maintain constant communication with a large network of creators to whom we tailor your music depending on the genre or manner. Consequently, we can ensure that your content appears on relevant lists.
Unfortunately, we cannot promote every single song. If, for any reason, the curators in our network are unable to support your music, you will be refunded immediately.
Please allow us 1-2 business days after purchasing Spotify promotion to present your song to our network of curators. The curators will require an additional one to three business days to review and approve submissions. In most cases, your promotion will go live within two days. However, we want you to be aware of the possibility of delays so that you can plan accordingly.
We work with Stripe (PCI Service Provider Level 1 Certification ) vendor to process all of our transactions. All of the credit card information is managed within their system and we are unable to see credit card details in your account.
The compilation curator determines the duration of the campaign, which can range from two weeks to over three months.
To view how many streams your song has generated in each playlist you can visit your Spotify Artist account.
Sometimes, your musical composition might be featured in a
playlist that contains a variety of genres. In this scenario, we
position your composition based on the musical category that
we consider most appropriate for the particular playlist. For
example, a summer-themed playlist could potentially include
Pop, House, and Indie music.
We are unable to target a specific demographic with your
song. At PlaylistCore, we pitch based on musical genre and
manner.
